This Privacy Policy explains how Mirex Agency collects, uses, stores, and protects personal information when you visit this website, submit an enquiry, or interact with our services.

Information We May Collect

We may collect information you provide directly, including your name, email address, phone number, company details, and any project information you choose to send through our forms or email channels.

We may also collect technical information such as IP address, browser type, device information, referring pages, on-site behaviour, and usage events generated when you use the website.

How We Use Information

We use information to respond to enquiries, deliver services, improve the website, understand demand, protect the website from misuse, and measure performance across pages, campaigns, and user journeys.

Analytics, Tracking, And Performance Tools

We may use tools such as Google Analytics, Google Tag Manager, Microsoft Clarity, Google Search Console, hosting logs, and comparable reporting or optimisation tools to understand traffic, usability, and technical performance.

These tools may collect usage data, session information, approximate location, device information, and interaction signals. Some tools may use cookies or similar technologies to support analytics, attribution, and site improvement.

Forms And Communications

If you contact us through a form, email, or another communication channel, we may use your details to reply, assess your request, prepare a proposal, provide support, or continue a business conversation related to your enquiry.

Legal Basis

Where applicable, we process information because it is necessary to respond to your request, pursue legitimate business interests, fulfil a contract, comply with legal obligations, or based on consent where consent is required.

Sharing Information

We do not sell personal information. We may share information with service providers, technical suppliers, analytics providers, hosting providers, payment or communications tools, or professional advisers where reasonably necessary to operate the website or deliver services.

Data Retention

We keep personal information only for as long as reasonably necessary for the purpose it was collected, including enquiry handling, service delivery, security, record-keeping, and legal or accounting requirements.

Your Rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, or portability of your personal information. You may also have the right to withdraw consent where consent applies.

Cookies

For more detail on cookies and similar technologies used on this site, please review our Cookie Policy.

Changes

We may update this Privacy Policy from time to time. Any material update will be reflected on this page.

Contact

If you have questions about this Privacy Policy or how your data is handled, please contact us through the details provided on our Contact page.